Shipping Policy – Rangrez Mart

Effective Date: 1 Jan, 2023

At Rangrez Mart, we strive to deliver your orders quickly and safely. Please review our shipping policy to understand delivery times, costs, and other important details.

1. Shipping Destinations

• We currently ship to Pakistan only.
• If your location is not listed, please contact our support team for possible shipping options.

2. Processing Time

• Orders are processed within 2 business days (excluding weekends and holidays).
• If there are any delays due to high demand or unforeseen circumstances, we will notify you via email.

4. Shipping Fees

• We offer free shipping on orders above Rs.2000.
• Shipping charges for other orders will be calculated at checkout.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
• Please allow 24-48 hours for tracking updates.

6. Lost or Delayed Shipments

• If your order is delayed or lost, please contact our support team on Instagram with your order number.
• We will work with the courier to resolve the issue as quickly as possible.

7. Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.
• We will review your claim and arrange a replacement or refund if applicable.

8. Customs, Duties & Taxes (For International Orders)

• Import duties, taxes, and customs fees (if applicable) are the customer’s responsibility.
• Rangrez Mart is not responsible for delays caused by customs processing.

9. Contact Us

For any shipping-related queries, please reach out to us at support@rangrezmart.com.

📦 Thank you for shopping with Rangrez Mart!